Terms & Conditions
Welcome to Bayader Al Khair Foodstuff Trading LLC, the leading destination for cutting-edge technology solutions in Dubai Deria. By accessing our website and using our services, you agree to be bound by these Terms and Conditions. Please take the time to carefully read and understand these terms before proceeding.
Privacy Policy
At Bayader Al Khair Foodstuff Trading LLC, your privacy and data security are of utmost importance to us. We are committed to safeguarding your personal information and maintaining the highest standards of data protection. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.
Information We Collect
-
Personal Information: We may collect personal information such as your name, contact details, shipping address, and payment information when you place an order or create an account with us.
-
Browsing Data: We may collect non-personal data, including your IP address, browser type, and device information, to enhance your browsing experience and ensure the security of our website.
How We Use Your Information
-
Order Processing: We use your personal information to process orders, fulfil requests, and deliver products or services to you.
-
Customer Support: Your data helps us provide efficient customer support by addressing inquiries, resolving issues, and communicating with you effectively.
-
Improving User Experience: We may analyze non-personal data to improve our website's functionality, content, and user experience.
Data Security
-
Secure Transactions: We employ industry-standard encryption protocols to protect your payment information and ensure secure transactions.
-
Data Access: Access to your personal information is restricted to authorized personnel only, and we regularly review our security measures to safeguard your data.
Sharing Your Information
-
Third-Party Service Providers: We may share your information with trusted third-party service providers for the sole purpose of fulfilling your orders and improving our services. These providers are bound by confidentiality and data protection agreements.
-
Legal Obligations: We may disclose your data if required by law or to protect our legal rights and interests.
Your Rights
-
Access and Control: You have the right to access, correct, or delete your personal information. You can also opt-out of marketing communications at any time.
-
Data Retention: We retain your data only as long as necessary to fulfil the purposes outlined in this Privacy Policy.​
Cancellation Policy
At BAYADER AL KHAIR FOODSTUFF TRADING LLC, we understand that circumstances may arise that necessitate the cancellation of an order. We aim to provide flexibility to our customers while maintaining fairness and integrity in our cancellation process.
Cancellation Requests
Case-by-Case Consideration: We reserve the right to evaluate each cancellation request on a case-by-case basis. This allows us to take into account the unique circumstances surrounding the request.
Reasonable Grounds: Cancellation requests based on reasonable grounds, such as product defects, shipping issues, or unforeseen circumstances, will be carefully reviewed and, when deemed appropriate, approved.
Contact Us: To request a cancellation, please contact our customer support team as soon as possible through the channels provided on our Contact Us page. Include relevant details about your order and the reason for cancellation.
Cancellation Approval
Fair Assessment: We are committed to fairness and will assess each request impartially. If the cancellation request aligns with our policies and the circumstances warrant it, we will approve it.
Timely Request: Timeliness is crucial. Cancellation requests should be made promptly after the order is placed. Orders that have already been shipped or processed may not be eligible for cancellation.
Product Condition: For physical product orders, the condition of the product may be a factor in approval.
Refunds
Refund Processing: Approved cancellations may be eligible for a refund.
Non-Refundable Fees: Please note that certain fees, such as non-refundable transaction fees or service charges, may apply and are non-refundable.
